Super Club Roma Loyalty Program “Squadra”
Welcome to the Super Club Roma Loyalty Card program! Please carefully read the following terms and conditions, which govern your participation in our loyalty program. By requesting, activating, and using the loyalty card, you agree to these terms and conditions.
1. General Overview
1.1. The Super Club Roma Loyalty Card program allows participants to collect stamps that can be redeemed for rewards, specifically a free pizza after collecting 7 stamps.
1.2. The loyalty card is a physical card only and must be requested from the restaurant staff.
1.3. Participation in the program is subject to these terms and conditions, which may be updated from time to time at the discretion of Super Club Roma.
2. Registration and Activation
2.1. To activate your loyalty card, you must scan the QR code provided on the card, which will direct you to our website.
2.2. During activation, you are required to register by providing the following information:
2.3 By accepting the terms and conditions during the registration process, you agree to receive text messages when you gain a stamp.
3. Collecting Stamps
3.1. Stamps are earned by presenting your loyalty card to the staff before paying for your meal. If you forgot your card, you can type your phone number and if an account exists with that number, you will get a stamp.
3.2. Stamps are non-transferable and cannot be combined across multiple loyalty cards.
4. Redeeming Rewards
4.1. Upon collecting 7 stamps, you will be entitled to one free pizza of your choice from our menu.
4.2. The free pizza reward is non-transferable, non-exchangeable, and cannot be redeemed for cash or other menu items.
4.3. Redemption is valid only in-store and must be done in conjunction with presenting your loyalty card to staff.
5. Cardholder Responsibilities
5.1. The loyalty card is issued to an individual and should not be shared.
5.2. Lost or damaged cards must be reported to Super Club Roma. Replacement cards may be issued at the discretion of the management.
5.3. It is your responsibility to ensure that your personal information provided during registration is accurate and up-to-date.
6. Program Limitations and Disclaimers
6.1. Stamps and rewards are promotional and hold no cash value.
6.2. Super Club Roma reserves the right to modify, suspend, or terminate the loyalty card program at any time, including changing the reward structure or discontinuing the issuance of stamps.
Contents
Last updated: November 21st, 2024
1. Introduction & General Terms
2. When will Super Club Roma collect information about me?
3. What information will Super Club Roma collect about me?
4. How will Super Club Roma use the information it collects about me?
5. Your Super Club Roma Account
6. When will Super Club Roma contact me?
7. Will I be contacted for marketing purposes?
8. Will Super Club Roma share my personal information with anyone else?
9. What if I am a user aged under 16?
10. How long will Super Club Roma keep my personal information?
11. Can I delete my data?
12. Can I find out what personal information Super Club Roma holds about me?
13. Web browser cookies
a. What is a cookie?
b. How does Super Club Roma use cookies?
c. Super Club Roma Sharing Tools
d. Super Club Roma cookies and how to reject cookies
e. Other information collected from web browsers
14. Apps and Devices
15. Changes to Super Club Roma’s Privacy and Cookies Policy
16. Your Rights
17. Compromise of Personal Information.
18. Contacting Super Club Roma about this Privacy and Cookies Policy
Privacy and cookies policy
1. Introduction & General Terms
Super Club Roma is part of Franco Manca 2 UK Limited reg. 07045067
When we refer to ”we” or ”our” or ” Super Club Roma” we are referring to Franco Manca 2 UK LTD or other subsidiary companies that we might have from time to time.
Super Club Roma is committed to protecting your and your family’s personal information when you are using Super Club Roma services. We want our services to be safe and enjoyable for our customers. This Privacy and Cookies Policy relates to our use of any personal information we collect from you via the following services:
It also relates to our use of any personal information you provide to us by phone, SMS, email, in letters and other correspondence and in person when visiting our premises.
In order to provide you with the full range of Super Club Roma services, we sometimes need to collect information about you.
This Privacy and Cookies Policy explains the following:
Super Club Roma is committed to safeguarding your personal information. Whenever you provide such information, we are legally obliged to use your information in line with all applicable laws concerning the protection of personal information, including the Data Protection Act 1998 and the European General Data Protection Regulation, namely Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 repealing Directive 95/46/EC (these laws are referred to collectively in this Privacy and Cookies Policy as the “data protection laws”).
Super Club Roma websites contain hyperlinks to websites owned and operated by third parties. These third-party websites have their own privacy policies, and are also likely to use cookies, and we therefore urge you to review them. They will govern the use of personal information you submit when visiting these websites, which may also be collected by cookies. We do not accept any responsibility or liability for the privacy practices of such third-party websites and your use of such websites is at your own risk.
Privacy and cookies policy
2. When will Super Club Roma collect information about me?
Privacy and cookies policy
3. What information will Super Club Roma collect about me?
Other than specified above we may receive personal information about you when you participate in, access or sign up to any of Super Club Roma’s products, services, activities or online content, such as newsletters, competitions, loyalty scheme, live chats, message boards, email and mobile notifications, telephone or text, book tickets for a Super Club Roma event or create an account using Super Club Roma’s online registration system. This can consist of information such as your name, email address, postal address, telephone or mobile number, gender or date of birth, as well as information collected about your use of Super Club Roma products and services (such as when you last visited our premises, what pages you visit on Super Club Roma website and items you have “purchased” when signed in to your Super Club Roma account).
If you are the parent or guardian of a child aged under 16, we may process limited personal data about you so you can give consent for the child to access some Super Club Roma products or services. We may use your contact details to communicate with you about the child’s account or use of services.
Please note that sometimes we will require you to provide additional personal information, and sometimes sensitive personal information. When we do this we will provide further information about why we are collecting your information and how we will use it.
Where we provide personalised services, we may ask your permission to review third party data about you, for example, your Twitter or Facebook feeds, to get to know you better and to provide more effective personalisation. Some of our services enable you to sign-in via a third party service, such as Facebook. If you choose to sign-in via a third party app, you will be presented with a dialog box which will ask your permission to allow Super Club Roma to access your personal information (e.g. your full name, date of birth, email address and any other information you have made publicly accessible). Please note that any information that is not required by the particular service you have opted to use will not be retained by Super Club Roma.
Super Club Roma collects information about how you use Super Club Roma mobile or other Apps, Super Club Roma websites or other Super Club Roma content online, and the device(s) you use to access the services. This includes collecting unique online identifiers such as IP addresses, which are numbers that can uniquely identify a specific computer or other network device on the internet.
For more information, please see section 15 of this policy, on Super Club Roma’s use of cookies and similar technologies, and section 17, on information collected by Super Club Roma when you use Super Club Roma Apps on your mobile device.
Privacy and cookies policy
4. How will Super Club Roma use the information it collects about me?
We want to give you the best possible customer experience. One way to achieve that is to get the richest picture we can of who you are by combining the data we have about you.
We then use this to offer you promotions, products and services that are most likely to interest you. In the case of loyalty scheme members, we’ll also offer you relevant rewards.
The data privacy law allows this as part of our legitimate interest in understanding our customers and providing the highest levels of service.
Of course, if you wish to change how we use your data, you’ll find details in the ‘Your rights?’ section below.
Remember, if you choose not to share your personal data with us, or refuse certain contact permissions, we might not be able to provide some services you’ve asked for.
Super Club Roma will use your personal information for a number of purposes including the following:
Privacy and cookies policy
5. Your Super Club Roma Account
If you have registered for a Super Club Roma account, this will allow you to login to the Super Club Roma websites, online services and Apps. These services might be run by the Super Club Roma or they could be run by our service providers e.g. MY CHECK (UK) LIMITED or ACTEOL SUPPORT SERVICES LIMITED. To provide you with a seamless experience, it may be necessary to share your personal information between these organisations. We will only share what we need to in order to provide the service you are using.
You might be asked to use your Super Club Roma Account on other Super Club Roma services to enable you to sign in and seamlessly enjoy Super Club Roma services.
Your Super Club Roma account will always be covered by the policies of this website. But, please be aware that additional policies may apply if your Super Club Roma account is linked to another account.
Privacy and cookies policy
6. When will Super Club Roma contact me?
Super Club Roma may contact you:
Privacy and cookies policy
7. Will I be contacted for direct marketing purposes?
Super Club Roma will only send you marketing emails, texts, post or contact you on Super Club Roma platforms or by phone where you have agreed to or requested this. We offer regular emails to let you know about Super Club Roma products, services, news, offers and competitions. From time to time we may also contact you to ask your views on issues affecting Super Club Roma. We may personalise the message content based upon any information you have provided to us and your use of Super Club Roma products and services.
We may use information which we hold about you to show you relevant advertising on third party sites (e.g. Facebook, Google, Instagram, Snapchat and Twitter). This could involve showing you an advertising message where we know you have a Super Club Roma account and have used Super Club Roma products and services. If you don’t want to be shown targeted advertising messages from Super Club Roma, some third party sites allow you to request not to see messages from specific advertisers on their sites in the future.
There are several ways you can stop direct marketing communications from us:
Please note that you may continue to receive communications for a short period after changing your preferences while our systems are fully updated.
Privacy and cookies policy
8. Will Super Club Roma share my personal information with anyone else?
We will keep your information within the Super Club Roma group of companies except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies, including for child protection reasons) or as described in this section and section 9.
Generally, we will use your information within Super Club Roma and will only share it outside Super Club Roma where you have requested it or given your consent. However, we may share with third party sites (e.g. Facebook, Google, Instagram, Snapchat and Twitter) some data, with appropriate security measures, to show you relevant advertising on third party sites, as set out in section 7.
Sometimes Super Club Roma uses third parties to process your information on our behalf, for example to provide services (e.g. click and collect service) or analysis. Super Club Roma requires these third parties to comply strictly with its instructions and Super Club Roma requires that they do not use your personal information for their own business purposes, unless you have explicitly consented to the use of your personal information in this way.
We may transfer personal data that we collect from you to third-party data processors in countries that are outside the European Union such as Australia or the USA.
For example, this might be required in order to fulfil your order, process your payment details or provide support services.
If we do this, we have procedures in place to ensure your data receives the same protection as if it were being processed inside the EU. For example, our contracts with third parties stipulate the standards they must follow at all times. If you wish for more information about these contracts please contact our Data Protection Officer.
Any transfer of your personal data will follow applicable laws and we will treat the information under the guiding principles of this Privacy Notice.
Privacy and cookies policy
9. What if I am a user aged under 16?
Protecting children’s privacy online is extremely important to Super Club Roma. Our online services are intended for general audiences and do not knowingly collect any personal information from children. When users identify themselves as being children (i.e. under the age of 16), consistent with applicable law we will not provide a path for them to input personal information or we will in some circumstance obtain consent from parents for the collection, use, and sharing of their children’s personal information (e.g. to participate in a Super Club Roma Master Class).
Privacy and cookies policy
10. How long will Super Club Roma keep my personal information?
We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with Super Club Roma. If you delete your Super Club Roma account then your personal information is deleted immediately where such data is not required to be kept by law or tax purposes. When information is required to be kept by law or for tax reasons, we will hold such information for 6 full tax years or such longer periods if stipulated by relevant legislation or tax law. Any remaining information is anonymised for analytical purposes. For further information about deleting your Super Club Roma account, please see section 11 below.
If you’ve not used your Super Club Roma account or any Super Club Roma online services for more than five years, it will be flagged as inactive and we’ll contact you to ask whether you want to keep it open. Unless you reply to say ‘yes’ within the stipulated timeframe, we’ll close the account and delete or anonymise the personal data associated with it unless such data include transactional data that is required to be kept by law or for tax purposes.
Privacy and cookies policy
11. Can I delete my data?
If the data we hold about you is not required for us to fulfil a legal obligation, you can delete your personal data by contacting us by email at privacy@francomanca.co.uk or through our Contact Us form on our website.
As explained in section 10 above, deleting your Super Club Roma account will erase any personal information in your account that we have about you, other than personal data that we are required to keep by law or tax law and it will mean any data we hold about how you have used Super Club Roma products and services will be made anonymous.
Privacy and cookies policy
12. Can I find out what personal information Super Club Roma holds about me?
You have the right to request a copy of the personal information Super Club Roma holds about you and to have any inaccuracies corrected. (We require you to prove your identity with 2 pieces of approved identification). We will use reasonable efforts consistent with our legal duty to supply, correct or delete personal information about you on our files. If you are within the UK, please address requests and questions about this or any other question about this Privacy and Cookies Policy to the Data Protection Officer,
1st Floor,
50-51 Berwick Street,
London W1F 8SJ.
Email: privacy@francomanca.co.uk
Privacy and cookies policy
13. Web browser cookies
a. What is a cookie?
A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer, tablet or mobile phone (all referred to here as a “device”) web browser from a website’s computer and is stored on your device’s hard drive. Each website can send its own cookie to your web browser if your browser’s preferences allow it. Many websites do this whenever a user visits their website in order to track online traffic flows. Similar technologies are also often used within emails to understand whether the email has been read or if any links have been clicked. If you continue without changing your settings, we’ll assume that you are happy to receive all cookies on Super Club Roma website. However, you can change your cookie settings at any time.
On Super Club Roma websites and Wi-Fi service, cookies record information about your online preferences and allow us to tailor our websites to your interests.
During the course of any visit to a Super Club Roma website, the pages you see, along with a cookie, are downloaded to your device. Many websites do this, because cookies enable website publishers to do useful things like find out whether the device (and probably its user) has visited the website before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit.
Privacy and cookies policy
b. How does Super Club Roma use cookies?
Information supplied by cookies can help us to understand the profile of our visitors and help us to provide you with a better user experience. It also helps us recognise when you are signed in to your Super Club Roma account and to provide a more personalised experience. Super Club Roma uses this type of information to help improve the services it provides to its users. Certain areas of Super Club Roma websites may use cookies for a specific reason – for example, to help an online game work effectively on your device.
Privacy and cookies policy
c. Super Club Roma Sharing Tools
You will also see embedded ‘share’ buttons on Super Club Roma web pages; these enable users to easily share content with their friends through a number of popular social networks. When you click on one of these buttons, a cookie may be set by the service you have chosen to share content through. Super Club Roma does not control the dissemination of these cookies. If you continue without changing your settings, we’ll assume that you are happy to receive all cookies on Super Club Roma website. However, you can change your cookie settings at any time.
Privacy and cookies policy
d. Super Club Roma cookies and how to reject cookies
Full information about how the Super Club Roma uses cookies, and how to control what cookies are set on your device through the Super Club Roma website, can be found on using Super Club Roma.
It is important to note that if you change your settings and block certain cookies, you will not be able to take full advantage of some features of Super Club Roma services, and we might not be able to provide some features you have previously chosen to receive.
e. Other information collected from web browsers
Your web browser may also provide Super Club Roma with information about your device, such as an IP address and details about the browser that you are using. We use information provided by your browser or by the link that you have clicked to understand the webpage that directed you to Super Club Roma Online and this may be captured by performance cookies.
If you have any concerns about the way that we use cookies or respect your settings, then please contact us at privacy@francomanca.co.uk.
Privacy and cookies policy
e. Other information collected from web browsers
Your web browser may also provide Super Club Roma with information about your device, such as an IP address and details about the browser that you are using. We use information provided by your browser or by the link that you have clicked to understand the webpage that directed you to Super Club Roma Online and this may be captured by performance cookies.
If you have any concerns about the way that we use cookies or respect your settings, then please contact us at privacy@francomanca.co.uk
Privacy and cookies policy
14. Apps and Devices
When you download or use Super Club Roma apps on your mobile device, information may be accessed from or stored to your device. Most often this is used in a similar way to a web browser cookie, such as by enabling the app to ‘remember’ you or provide you with the content you have requested.
Your web browser or device may also provide the Super Club Roma with information about your device, such as a device identifier or IP address. Device identifiers may be collected automatically, such as the device ID, IP address, MAC address, IMEI number and app ID (a unique identifier relating to the particular copy of the app you are running).
When you sign in to a Super Club Roma app, your sign-in details may be stored securely on the device you are using, so you can access other Super Club Roma apps on the same device without needing to enter your sign-in details again.
If you have any concerns about the information which might be accessed from or stored on your device by the Super Club Roma, you may wish to only access Super Club Roma content through a web browser and review your web browser settings. Visit Using the Super Club Roma (“How can I stop my internet browser tracking my info?”) for more information.
Privacy and cookies policy
15. Changes to Super Club Roma’s Privacy and Cookies Policy
This Privacy and Cookies Policy may be updated from time to time so you may wish to check it each time you submit personal information to Super Club Roma. The date of the most recent revisions will appear on this page. If you do not agree to these changes, please do not continue to use Super Club Roma websites to submit personal information to Super Club Roma. You can also delete your Super Club Roma account at any time – please see section 12 for details. If material changes are made to the Privacy and Cookies Policy, for instance affecting how we would like to use your personal information, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes).
Privacy and cookies policy
16. Your Rights
Here is a list of the rights that all individuals have under data protection laws. They don’t apply in all circumstances. If you wish to use any of them, we’ll explain at that time if they are engaged or not. The right of data portability is only relevant from May 2018:
Privacy and cookies policy
17. Compromise of Personal Information.
If personal information is compromised because of a breach of security, the Company will promptly notify those persons whose personal information has been compromised, by email notice, or as otherwise required by applicable law.
Privacy and cookies policy
18. Contacting Super Club Roma about this Privacy and Cookies Policy
If you any questions or comments about this Privacy and Cookies Policy please contact:
The Data Protection Officer
Address: Super Club Roma 2 UK Limited,
1st Floor, 50-51 Berwick Street,
London W1F 8SJ
Email: privacy@francomanca.co.uk
Super Club Roma Loyalty Program “Squadra”
Welcome to the Super Club Roma Loyalty Card program! Please carefully read the following terms and conditions, which govern your participation in our loyalty program. By requesting, activating, and using the loyalty card, you agree to these terms and conditions.
1. General Overview
1.1. The Super Club Roma Loyalty Card program allows participants to collect stamps that can be redeemed for rewards, specifically a free pizza after collecting 7 stamps.
1.2. The loyalty card is a physical card only and must be requested from the restaurant staff.
1.3. Participation in the program is subject to these terms and conditions, which may be updated from time to time at the discretion of Super Club Roma.
2. Registration and Activation
2.1. To activate your loyalty card, you must scan the QR code provided on the card, which will direct you to our website.
2.2. During activation, you are required to register by providing the following information:
2.3 By accepting the terms and conditions during the registration process, you agree to receive text messages when you gain a stamp.
3. Collecting Stamps
3.1. Stamps are earned by presenting your loyalty card to the staff before paying for your meal. If you forgot your card, you can type your phone number and if an account exists with that number, you will get a stamp.
3.2. Stamps are non-transferable and cannot be combined across multiple loyalty cards.
4. Redeeming Rewards
4.1. Upon collecting 7 stamps, you will be entitled to one free pizza of your choice from our menu.
4.2. The free pizza reward is non-transferable, non-exchangeable, and cannot be redeemed for cash or other menu items.
4.3. Redemption is valid only in-store and must be done in conjunction with presenting your loyalty card to staff.
5. Cardholder Responsibilities
5.1. The loyalty card is issued to an individual and should not be shared.
5.2. Lost or damaged cards must be reported to Super Club Roma. Replacement cards may be issued at the discretion of the management.
5.3. It is your responsibility to ensure that your personal information provided during registration is accurate and up-to-date.
6. Program Limitations and Disclaimers
6.1. Stamps and rewards are promotional and hold no cash value.
6.2. Super Club Roma reserves the right to modify, suspend, or terminate the loyalty card program at any time, including changing the reward structure or discontinuing the issuance of stamps.
Contents
Last updated: November 21st, 2024
1. Introduction & General Terms
2. When will Super Club Roma collect information about me?
3. What information will Super Club Roma collect about me?
4. How will Super Club Roma use the information it collects about me?
5. Your Super Club Roma Account
6. When will Super Club Roma contact me?
7. Will I be contacted for marketing purposes?
8. Will Super Club Roma share my personal information with anyone else?
9. What if I am a user aged under 16?
10. How long will Super Club Roma keep my personal information?
11. Can I delete my data?
12. Can I find out what personal information Super Club Roma holds about me?
13. Web browser cookies
a. What is a cookie?
b. How does Super Club Roma use cookies?
c. Super Club Roma Sharing Tools
d. Super Club Roma cookies and how to reject cookies
e. Other information collected from web browsers
14. Apps and Devices
15. Changes to Super Club Roma’s Privacy and Cookies Policy
16. Your Rights
17. Compromise of Personal Information.
18. Contacting Super Club Roma about this Privacy and Cookies Policy
Privacy and cookies policy
1. Introduction & General Terms
Super Club Roma is part of Franco Manca 2 UK Limited reg. 07045067
When we refer to ”we” or ”our” or ” Super Club Roma” we are referring to Franco Manca 2 UK LTD or other subsidiary companies that we might have from time to time.
Super Club Roma is committed to protecting your and your family’s personal information when you are using Super Club Roma services. We want our services to be safe and enjoyable for our customers. This Privacy and Cookies Policy relates to our use of any personal information we collect from you via the following services:
It also relates to our use of any personal information you provide to us by phone, SMS, email, in letters and other correspondence and in person when visiting our premises.
In order to provide you with the full range of Super Club Roma services, we sometimes need to collect information about you.
This Privacy and Cookies Policy explains the following:
Super Club Roma is committed to safeguarding your personal information. Whenever you provide such information, we are legally obliged to use your information in line with all applicable laws concerning the protection of personal information, including the Data Protection Act 1998 and the European General Data Protection Regulation, namely Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 repealing Directive 95/46/EC (these laws are referred to collectively in this Privacy and Cookies Policy as the “data protection laws”).
Super Club Roma websites contain hyperlinks to websites owned and operated by third parties. These third-party websites have their own privacy policies, and are also likely to use cookies, and we therefore urge you to review them. They will govern the use of personal information you submit when visiting these websites, which may also be collected by cookies. We do not accept any responsibility or liability for the privacy practices of such third-party websites and your use of such websites is at your own risk.
Privacy and cookies policy
2. When will Super Club Roma collect information about me?
Privacy and cookies policy
3. What information will Super Club Roma collect about me?
Other than specified above we may receive personal information about you when you participate in, access or sign up to any of Super Club Roma’s products, services, activities or online content, such as newsletters, competitions, loyalty scheme, live chats, message boards, email and mobile notifications, telephone or text, book tickets for a Super Club Roma event or create an account using Super Club Roma’s online registration system. This can consist of information such as your name, email address, postal address, telephone or mobile number, gender or date of birth, as well as information collected about your use of Super Club Roma products and services (such as when you last visited our premises, what pages you visit on Super Club Roma website and items you have “purchased” when signed in to your Super Club Roma account).
If you are the parent or guardian of a child aged under 16, we may process limited personal data about you so you can give consent for the child to access some Super Club Roma products or services. We may use your contact details to communicate with you about the child’s account or use of services.
Please note that sometimes we will require you to provide additional personal information, and sometimes sensitive personal information. When we do this we will provide further information about why we are collecting your information and how we will use it.
Where we provide personalised services, we may ask your permission to review third party data about you, for example, your Twitter or Facebook feeds, to get to know you better and to provide more effective personalisation. Some of our services enable you to sign-in via a third party service, such as Facebook. If you choose to sign-in via a third party app, you will be presented with a dialog box which will ask your permission to allow Super Club Roma to access your personal information (e.g. your full name, date of birth, email address and any other information you have made publicly accessible). Please note that any information that is not required by the particular service you have opted to use will not be retained by Super Club Roma.
Super Club Roma collects information about how you use Super Club Roma mobile or other Apps, Super Club Roma websites or other Super Club Roma content online, and the device(s) you use to access the services. This includes collecting unique online identifiers such as IP addresses, which are numbers that can uniquely identify a specific computer or other network device on the internet.
For more information, please see section 15 of this policy, on Super Club Roma’s use of cookies and similar technologies, and section 17, on information collected by Super Club Roma when you use Super Club Roma Apps on your mobile device.
Privacy and cookies policy
4. How will Super Club Roma use the information it collects about me?
We want to give you the best possible customer experience. One way to achieve that is to get the richest picture we can of who you are by combining the data we have about you.
We then use this to offer you promotions, products and services that are most likely to interest you. In the case of loyalty scheme members, we’ll also offer you relevant rewards.
The data privacy law allows this as part of our legitimate interest in understanding our customers and providing the highest levels of service.
Of course, if you wish to change how we use your data, you’ll find details in the ‘Your rights?’ section below.
Remember, if you choose not to share your personal data with us, or refuse certain contact permissions, we might not be able to provide some services you’ve asked for.
Super Club Roma will use your personal information for a number of purposes including the following:
Privacy and cookies policy
5. Your Super Club Roma Account
If you have registered for a Super Club Roma account, this will allow you to login to the Super Club Roma websites, online services and Apps. These services might be run by the Super Club Roma or they could be run by our service providers e.g. MY CHECK (UK) LIMITED or ACTEOL SUPPORT SERVICES LIMITED. To provide you with a seamless experience, it may be necessary to share your personal information between these organisations. We will only share what we need to in order to provide the service you are using.
You might be asked to use your Super Club Roma Account on other Super Club Roma services to enable you to sign in and seamlessly enjoy Super Club Roma services.
Your Super Club Roma account will always be covered by the policies of this website. But, please be aware that additional policies may apply if your Super Club Roma account is linked to another account.
Privacy and cookies policy
6. When will Super Club Roma contact me?
Super Club Roma may contact you:
Privacy and cookies policy
7. Will I be contacted for direct marketing purposes?
Super Club Roma will only send you marketing emails, texts, post or contact you on Super Club Roma platforms or by phone where you have agreed to or requested this. We offer regular emails to let you know about Super Club Roma products, services, news, offers and competitions. From time to time we may also contact you to ask your views on issues affecting Super Club Roma. We may personalise the message content based upon any information you have provided to us and your use of Super Club Roma products and services.
We may use information which we hold about you to show you relevant advertising on third party sites (e.g. Facebook, Google, Instagram, Snapchat and Twitter). This could involve showing you an advertising message where we know you have a Super Club Roma account and have used Super Club Roma products and services. If you don’t want to be shown targeted advertising messages from Super Club Roma, some third party sites allow you to request not to see messages from specific advertisers on their sites in the future.
There are several ways you can stop direct marketing communications from us:
Please note that you may continue to receive communications for a short period after changing your preferences while our systems are fully updated.
Privacy and cookies policy
8. Will Super Club Roma share my personal information with anyone else?
We will keep your information within the Super Club Roma group of companies except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies, including for child protection reasons) or as described in this section and section 9.
Generally, we will use your information within Super Club Roma and will only share it outside Super Club Roma where you have requested it or given your consent. However, we may share with third party sites (e.g. Facebook, Google, Instagram, Snapchat and Twitter) some data, with appropriate security measures, to show you relevant advertising on third party sites, as set out in section 7.
Sometimes Super Club Roma uses third parties to process your information on our behalf, for example to provide services (e.g. click and collect service) or analysis. Super Club Roma requires these third parties to comply strictly with its instructions and Super Club Roma requires that they do not use your personal information for their own business purposes, unless you have explicitly consented to the use of your personal information in this way.
We may transfer personal data that we collect from you to third-party data processors in countries that are outside the European Union such as Australia or the USA.
For example, this might be required in order to fulfil your order, process your payment details or provide support services.
If we do this, we have procedures in place to ensure your data receives the same protection as if it were being processed inside the EU. For example, our contracts with third parties stipulate the standards they must follow at all times. If you wish for more information about these contracts please contact our Data Protection Officer.
Any transfer of your personal data will follow applicable laws and we will treat the information under the guiding principles of this Privacy Notice.
Privacy and cookies policy
9. What if I am a user aged under 16?
Protecting children’s privacy online is extremely important to Super Club Roma. Our online services are intended for general audiences and do not knowingly collect any personal information from children. When users identify themselves as being children (i.e. under the age of 16), consistent with applicable law we will not provide a path for them to input personal information or we will in some circumstance obtain consent from parents for the collection, use, and sharing of their children’s personal information (e.g. to participate in a Super Club Roma Master Class).
Privacy and cookies policy
10. How long will Super Club Roma keep my personal information?
We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with Super Club Roma. If you delete your Super Club Roma account then your personal information is deleted immediately where such data is not required to be kept by law or tax purposes. When information is required to be kept by law or for tax reasons, we will hold such information for 6 full tax years or such longer periods if stipulated by relevant legislation or tax law. Any remaining information is anonymised for analytical purposes. For further information about deleting your Super Club Roma account, please see section 11 below.
If you’ve not used your Super Club Roma account or any Super Club Roma online services for more than five years, it will be flagged as inactive and we’ll contact you to ask whether you want to keep it open. Unless you reply to say ‘yes’ within the stipulated timeframe, we’ll close the account and delete or anonymise the personal data associated with it unless such data include transactional data that is required to be kept by law or for tax purposes.
Privacy and cookies policy
11. Can I delete my data?
If the data we hold about you is not required for us to fulfil a legal obligation, you can delete your personal data by contacting us by email at privacy@francomanca.co.uk or through our Contact Us form on our website.
As explained in section 10 above, deleting your Super Club Roma account will erase any personal information in your account that we have about you, other than personal data that we are required to keep by law or tax law and it will mean any data we hold about how you have used Super Club Roma products and services will be made anonymous.
Privacy and cookies policy
12. Can I find out what personal information Super Club Roma holds about me?
You have the right to request a copy of the personal information Super Club Roma holds about you and to have any inaccuracies corrected. (We require you to prove your identity with 2 pieces of approved identification). We will use reasonable efforts consistent with our legal duty to supply, correct or delete personal information about you on our files. If you are within the UK, please address requests and questions about this or any other question about this Privacy and Cookies Policy to the Data Protection Officer,
1st Floor,
50-51 Berwick Street,
London W1F 8SJ.
Email: privacy@francomanca.co.uk
Privacy and cookies policy
13. Web browser cookies
a. What is a cookie?
A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer, tablet or mobile phone (all referred to here as a “device”) web browser from a website’s computer and is stored on your device’s hard drive. Each website can send its own cookie to your web browser if your browser’s preferences allow it. Many websites do this whenever a user visits their website in order to track online traffic flows. Similar technologies are also often used within emails to understand whether the email has been read or if any links have been clicked. If you continue without changing your settings, we’ll assume that you are happy to receive all cookies on Super Club Roma website. However, you can change your cookie settings at any time.
On Super Club Roma websites and Wi-Fi service, cookies record information about your online preferences and allow us to tailor our websites to your interests.
During the course of any visit to a Super Club Roma website, the pages you see, along with a cookie, are downloaded to your device. Many websites do this, because cookies enable website publishers to do useful things like find out whether the device (and probably its user) has visited the website before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit.
Privacy and cookies policy
b. How does Super Club Roma use cookies?
Information supplied by cookies can help us to understand the profile of our visitors and help us to provide you with a better user experience. It also helps us recognise when you are signed in to your Super Club Roma account and to provide a more personalised experience. Super Club Roma uses this type of information to help improve the services it provides to its users. Certain areas of Super Club Roma websites may use cookies for a specific reason – for example, to help an online game work effectively on your device.
Privacy and cookies policy
c. Super Club Roma Sharing Tools
You will also see embedded ‘share’ buttons on Super Club Roma web pages; these enable users to easily share content with their friends through a number of popular social networks. When you click on one of these buttons, a cookie may be set by the service you have chosen to share content through. Super Club Roma does not control the dissemination of these cookies. If you continue without changing your settings, we’ll assume that you are happy to receive all cookies on Super Club Roma website. However, you can change your cookie settings at any time.
Privacy and cookies policy
d. Super Club Roma cookies and how to reject cookies
Full information about how the Super Club Roma uses cookies, and how to control what cookies are set on your device through the Super Club Roma website, can be found on using Super Club Roma.
It is important to note that if you change your settings and block certain cookies, you will not be able to take full advantage of some features of Super Club Roma services, and we might not be able to provide some features you have previously chosen to receive.
e. Other information collected from web browsers
Your web browser may also provide Super Club Roma with information about your device, such as an IP address and details about the browser that you are using. We use information provided by your browser or by the link that you have clicked to understand the webpage that directed you to Super Club Roma Online and this may be captured by performance cookies.
If you have any concerns about the way that we use cookies or respect your settings, then please contact us at privacy@francomanca.co.uk.
Privacy and cookies policy
e. Other information collected from web browsers
Your web browser may also provide Super Club Roma with information about your device, such as an IP address and details about the browser that you are using. We use information provided by your browser or by the link that you have clicked to understand the webpage that directed you to Super Club Roma Online and this may be captured by performance cookies.
If you have any concerns about the way that we use cookies or respect your settings, then please contact us at privacy@francomanca.co.uk
Privacy and cookies policy
14. Apps and Devices
When you download or use Super Club Roma apps on your mobile device, information may be accessed from or stored to your device. Most often this is used in a similar way to a web browser cookie, such as by enabling the app to ‘remember’ you or provide you with the content you have requested.
Your web browser or device may also provide the Super Club Roma with information about your device, such as a device identifier or IP address. Device identifiers may be collected automatically, such as the device ID, IP address, MAC address, IMEI number and app ID (a unique identifier relating to the particular copy of the app you are running).
When you sign in to a Super Club Roma app, your sign-in details may be stored securely on the device you are using, so you can access other Super Club Roma apps on the same device without needing to enter your sign-in details again.
If you have any concerns about the information which might be accessed from or stored on your device by the Super Club Roma, you may wish to only access Super Club Roma content through a web browser and review your web browser settings. Visit Using the Super Club Roma (“How can I stop my internet browser tracking my info?”) for more information.
Privacy and cookies policy
15. Changes to Super Club Roma’s Privacy and Cookies Policy
This Privacy and Cookies Policy may be updated from time to time so you may wish to check it each time you submit personal information to Super Club Roma. The date of the most recent revisions will appear on this page. If you do not agree to these changes, please do not continue to use Super Club Roma websites to submit personal information to Super Club Roma. You can also delete your Super Club Roma account at any time – please see section 12 for details. If material changes are made to the Privacy and Cookies Policy, for instance affecting how we would like to use your personal information, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes).
Privacy and cookies policy
16. Your Rights
Here is a list of the rights that all individuals have under data protection laws. They don’t apply in all circumstances. If you wish to use any of them, we’ll explain at that time if they are engaged or not. The right of data portability is only relevant from May 2018:
Privacy and cookies policy
17. Compromise of Personal Information.
If personal information is compromised because of a breach of security, the Company will promptly notify those persons whose personal information has been compromised, by email notice, or as otherwise required by applicable law.
Privacy and cookies policy
18. Contacting Super Club Roma about this Privacy and Cookies Policy
If you any questions or comments about this Privacy and Cookies Policy please contact:
The Data Protection Officer
Address: Super Club Roma 2 UK Limited,
1st Floor, 50-51 Berwick Street,
London W1F 8SJ
Email: privacy@francomanca.co.uk